Cancellation policy

Purchase Options

We offer a range of purchase options depending on product availability and customer needs.

Available Options

Customers may purchase products through:

  • One time purchase (standard checkout)

  • Bundle or multi bottle orders (where available)

  • Wholesale or bulk orders (subject to approval)

Pricing and Availability

All prices are listed in Australian Dollars (AUD) and include applicable taxes unless otherwise stated.

We reserve the right to update pricing, product availability, or promotional offers at any time without prior notice.

Order Confirmation

Once an order is placed, you will receive an order confirmation email. This does not guarantee acceptance of the order. We reserve the right to cancel or refuse any order at our discretion, including but not limited to:

  • Product availability issues

  • Suspected fraud or misuse

  • Failure to meet legal age requirements (18+)

  • Pricing or listing errors

Age Requirement

All purchases must be made by individuals aged 18 years or older. By completing a purchase, you confirm that you meet the legal drinking age in Australia.





Cancellation Policy

We understand that circumstances may change, and we aim to handle cancellation requests fairly while maintaining efficient order processing.

Cancellation Window

Orders may be cancelled within 24 hours of purchase, provided they have not yet been processed, packed, or dispatched.

Once an order has entered processing or shipping stages, cancellation may no longer be possible.

How to Request a Cancellation

To request a cancellation, please contact us as soon as possible:

  • Email: [your email here]

  • Include your order number and reason for cancellation

After Processing or Dispatch

If your order has already been processed or dispatched:

  • The order cannot be cancelled

  • You may refer to our Refund Policy once the order has been delivered

Approved Cancellations

If your cancellation is approved:

  • A full refund will be issued to your original payment method

  • Refund processing times may vary depending on your bank or payment provider

Important Notes

  • We reserve the right to decline cancellation requests once fulfilment has begun

  • Refund eligibility is subject to Australian Consumer Law

  • Store credit may be offered in certain cases depending on order status